SentrySIS

SentrySIS’ brand had grown organically through its early life, but there had never been any serious attempt to think strategically about who they are and how that is expressed. To tackle this, we led them through a series of workshops to define their customers, the markets they work in – and most importantly, themselves. This process allowed us to define a strong, ownable position for the brand. The collaborative nature of our process meant we had really excitement and consensus as we moved into the design portion of the work.

What really came through in our strategic work was the warmth and humanity that underpins what could be perceived as cold and authoritative technology. SentrySIS are passionate about crime and harm reduction – their software is designed to minimise criminal activity and in some cases allow those committing crime access to earlier intervention. Their big strength, both technologically and as people, is that they are connectors. They connect people, systems, departments, organisations, regions. These central ideas, along with the core principles of security, efficiency and trust, became the foundations on which all the creative work was built on.